ImTOO iPhone Transfer for Mac FAQ

A: If you want to run it, here’s what it takes:
Intel® processor
Mac OS X v10.5 - 10.6
512MB RMB
30MB available disk space for installation
Super VGA (800×600) resolution, 16-bit graphics card or higher
iTunes 9.1 or above version, DVD-ROM drive and Internet connection are also needed

A: You could download it from our official website at http://www.imtoo.com/products-mac-download.html

A: First please install the program and run it. Second, click ‘Help > Enter License Code…’ option to open ‘Registration’ window. Thirdly, copy and paste your license code and user name in corresponding text boxes to register.

A: Here are 3 things you can do:
1. Copy music, movies, photos and other files from iPhone to Mac
2. Transfer local files from Mac to iPhone
3. Export iPhone music, movies, ringtones and photos to iTunes

A: Yes. After connect your iPhone and other Apple devices to your Mac the computer at one time, the program recognizes them automatically and displays all of their library and playlists on the left directory tree. Choose the files you want to share with your friends, then drag and drop them to target device directly. You can also transfer the checked files to other devices at the same time by clicking ‘Copy File(s) to Device(s)’ button and selecting ‘All Devices’ option from the drop-down list.

A: It is quite easy. You just need connect your Apple device with a camera to your Mac, select the DCIM node on the left directory tree and check the needed photos and videos, then click ‘Copy File(s) to Computer’ button to export them to your Mac.

A: Yes. This program not only supports importing files from Mac to Apple devices, but can copy files from the device to Mac. It is quite easy. Please connect your device to Mac, select the device node from the left list and check the files you want to export to Mac, then click ‘Copy File(s) to Computer’ button to start exporting.

A: You'd better open the Preferences in the menu of Edit in iTunes, and then check the box of ‘Copy files to iTunes Music folder when adding Music to Library’ there. After that, the problem can be fixed and the program will work for you.

A: If you want to make the transfer of iPhone, you must have it recognized by iTunes first. It means you need open iTunes and connect your iPhone to Mac so that it can be recognized in the iTunes at first. And then, your iPhone will be recognized by our program. You just need do this job once for each iPhone on one Mac.

A: Yes, you still need iTunes on your Mac. While our program is running, it needs certain data from iTunes, although iTunes itself need not be started while our program is in use. If you remove iTunes from your Mac, Add to iTunes button is grayed out and does not function any more; iPad will also be not recognized by our program.

A: Please check the files on your iPad by iTunes. Do you have any purchased M4P files imported into iPad? If it is so, our program will not show those M4P files since they are protected by the license of Apple and not allowed to be transferred.

A: Among the files you imported into the device, if there are two or more files which shared the same name and same duration, only one of them will actually be imported into although our program will show the message that all of them are imported successfully.